COVID Update
Covid-19 Precautions Update – The Old Mill Holiday Cottages
We look forward to welcoming you back from the 13th July’20. We hope that you and your loved ones have kept safe and well during this unprecedented time. We’re working hard implementing the government guidelines for re-opening, to make sure our accommodation is as safe as possible for you and our staff. We’ve made a host of changes including:
Self-Check in / Check Out
To minimise contact, we will provide guests with key safe codes for self-check in & check-out.
House Keeping
Rooms sanitized before arrival and will only be serviced on check-out.
To ensure your privacy, there will be no interim cleans for longer stays.
Additional ‘Double Clean’ protocol to be adhered to using anti-viral products.
PPE has been provided and will be worn by our staff during cleaning.
Cleaners will wash and sanitizer their hands frequently.
Later Check-in Times
Your check in time will be 5pm to allow for the additional cleaning protocols. At the moment, earlier or later check-in or check-out times will not be available. We appreciate your support in observing these times.
Decluttering
Unnecessary soft furnishings will be removed.
Books and games will remain available but will NOT be sanitized and can be used at your own risk – please bear this in mind.
Play Park, Out Door Seating Areas & Summerhouse
Will remain open but will NOT be sanitized, please use at your own discretion.
Social Distancing
All staff will adhere to the 2m social distancing guidelines.
Guidelines for Guests
Please adhere to the 2m social distance rule - If you are meeting visitors at the cottages, please meet in the outside garden area, not inside the accommodation - thanks.
Covid Symptoms
The Welsh government have advised, in the event that you develop any symptoms of Covid-19 during your stay:
• Return to your primary residence immediately and self-isolate for 7 days (14 days for everyone else in the party) as instructed by the British and Welsh Government guidance.
• Please inform Liz by phone and email immediately as our cleaning protocols are different in this scenario.
Needless to say if one of your party develops symptoms in the days prior to your scheduled stay with us, or if you have been told to self isolate as part of the track and trace programme please follow Government guidance – self isolate, get tested and DO NOT TRAVEL.